ORDERS & SHIPPING
To protect your jewelry package, all orders are insured via our secondary
jewelry insurance shipping provider.
Delivery Time
1-2 weeks within Israel
3-4 weeks to international orders
Due to the wide variety in ring sizes and metal colors, most rings are made to order and require 5-7 business days to produce.
Most one-size items are in stock and ship immediately.
If you need your order shipped by a specific date, please send a note with your order or e-mail to [email protected] and we will be happy to accommodate your needs.
Special Orders: ship in 5-7 business days.
In Stock Items: ship immediately.
Please note that the customer is responsible for any additional customs charges.
Shipping times may vary due to customs delays, but rest assured we do our best to get your order to you as quickly as possible.
RETURN POLICY
EXCHANGES
Most products may be exchanged for another style within 14 days of delivery.
If you need to exchange an item, please Contact Us with your order number and details about the product you would like to exchange.
We will respond quickly with instructions.
Please note that you must receive return authorization prior to returning any items.
RETURNS
Our policy lasts 14 days. If 14 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, with the tags still on.
It must also be in the original packaging.
Custom made items or designs or alterations to any original design are ineligible for a return or exchange.
Return shipping is the responsibility of the customer.
We only accept returns or exchanges of jewelry purchased from our website.
To complete your return, we require a receipt or proof of purchase.
REFUNDS
Unworn items can be returned within 7 days, in the original packaging for a refund.
A restocking fee of 5% of the purchase amount or 100 shekels, will be assessed, the lower of the two.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item,
your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
DAMAGES
Please inspect your items as soon as you receive your shipment. We will gladly replace items if they are defective or damaged within 7 days.
